August 2020

Sainsbury’s are rolling out contactless, till-free shopping that can be done from smartphones

By | August 3rd, 2020|All News and Events|

In over 100 of Sainsbury’s convenience stores across the UK, customers can now enjoy shopping that involves no cash, and no tills. Customers can do their shopping via the app Using either the SmartShop app or a SmartShop in-store handset, customers simply have to do their shopping, scan their products and bag them up. People [...]

July 2020

Move of the Week: People director Nikki Humphrey faces a challenge at JLP

By | July 31st, 2020|Move of The Week|

Out of the frying pan into the fire. That is the obvious conclusion to draw from Nikki Humphrey’s decision to leave Virgin Atlantic to become John Lewis Partnership’s (JLP) new executive director for people. Both organisations have been beset by challenges brought about by covid-19, and as bellwethers of their respective industries have faced their [...]

What can we learn from Hotel Chocolat?

By | July 29th, 2020|All News and Events|

Retail businesses struggling to stay afloat in the post-COVID world could do a lot worse than take inspiration from Hotel Chocolat. During the worst period in history for the UK high street, the British chain has bucked the trend in spectacular fashion with its revenue increasing by 3% in the year up to the 28th [...]

Ted Baker facing investor backlash

By | July 27th, 2020|All News and Events|

Ted Baker is facing backlash from its shareholders over recent plans to increase salaries and bonuses for its retail executives. The revolt began when the Institutional Shareholder Services (ISS) advised investors to vote against the proposed remuneration policy, amid the firm’s current battle for survival. An unjustified salary increase The ISS advisory firm believe the [...]

Why great leaders need heightened self-awareness

By | July 24th, 2020|All News and Events|

Self-awareness is all about being mindful of your emotional state and how you respond to external factors. Exceptional leadership, when developed through our premium executive coaching services, showcases heightened emotional intelligence and stronger working relationships with teammates. Strive for personal growth A leader never stops learning to be the best they can be, and improvement [...]

Using silence to get results

By | July 22nd, 2020|Leadership|

People don't like silence. An awkward pause can be painful to sit through, but for business leaders at every level, it can also be an excellent tool. The truth is that sometimes people need a little prompting to say what they want to say. It's easier as a manager to keep talking and to try [...]