To run a successful business it is essential that there is a sense of harmony. Heated discussions and disagreements may occur when it comes to issues such as how to expand operations or whether or not to move into new markets, but these are a natural part of the business world: it is how a business reacts to such scenarios, and whether proffered advice is taken on board, that defines the quality of a business and its leaders.
Employees and the employer must be a team. The employer tends to have the long-term vision and capacity to push things forward, but without having employees to implement change and run the day-to-day operation, success will be nothing more than a pipe dream. It is therefore vital that employees want to work for your company, and will be willing to put their time and effort into ensuring the company vision becomes a reality.
So, with that in mind, what exactly does an employee look for in a leader? What will make them go above and beyond to attain goals and hit targets?
One thing that is absolutely essential in a manager is that they tell the truth. Whether outcomes be good or bad, the employee needs to be made aware of all situations so that they can combat them in the most appropriate manner.
Most people will be capable of holding their hands up should they make a mistake, but they will always want to be treated with fairness should this situation ever arise. A good manager can see beyond isolated incidents and will ensure that all employees are treated equally.
Employees look to management for encouragement, advice and guidance. A good leader is able to listen to problems when they arise, come up with appropriate solutions, and is always ready and willing to have conversations that will ultimately allow the business to flourish.
Feedback is not always easy to give – it can be time-consuming, and confrontation is not something that most people enjoy – but without being assessed, it is impossible for employees to improve how they’re performing, or to fully understand whether their work is valued. In fact, 65% of employees say they want this.
This is somewhat linked to feedback, but need not be so formal. Employees want to know that the work they are doing is being recognised, that their handling of tasks is regarded as positive, and that they are regarded as a valuable member of the wider team.