Remaining calm under pressure is an essential aspect of successful leadership in business. If a leader starts to run around like a headless chicken when something goes wrong, the rest of the workforce are likely to follow suit. So, continue reading to discover some of the best tips and tricks to help you offer strong leadership to your employees even during times of calamity.
1. Admit defeat
Although this piece of advice might seem counterintuitive, admitting when something has gone wrong can help boost staff morale and trust in your leadership. So, if you usually try to deny the existence of a problem by putting on a happy face and pretending everything is okay, you might want to reconsider! Staff will appreciate your openness and honesty.
2. Listen to staff
Your staff are usually your best resource for dealing with problems and calamities in the world of business. So, rather than assuming you can sort the problem out yourself and dismissing suggestions from staff members, listen carefully to what they have to say. Even if you don’t end up utilising an employees’ suggestion, you will still be building good relationships and loyalty by letting staff know you are willing to listen.
3. Avoid negative talk
Indulging in negative talk around your staff can drastically decrease motivation and morale. While it is reasonable (and sometimes recommended) to admit when there is a problem, engaging in self-defeating talk minimises the likelihood of a quick solution and will usually make staff less confident in your abilities to lead them through times of stress.
4. Put on a brave face
Even when under an immense amount of pressure, successful leaders find a way to persevere and project calmness and strength to those around them. Even if you are undergoing great professional or personal stress, burdening staff with your issues risks distracting employees from the task at hand. It can also lead to demotivation amongst the workforce if it is believed that the pressures you are experiencing are distracting you from taking an active leadership role.
5. Have a scheduled door-open policy
Strong leadership under pressure also involves recognising the necessity of building up good relationships with staff members. Staff should feel comfortable coming to you with a problem, and if they don’t, this can lead to further problems down the road, i.e. issues which could have been prevented through better communication.
So, encourage trust and communication with your colleagues and employees by offering an open door at certain times of the week/month. Staff will then be able to approach you with issues without feeling awkward about having to book an appointment.