Move of the Week: Ted Baker hires first chief customer officer

Hot on the heels of Mothercare’s announcement that boss Mark Newton-Jones is to move into a non-executive role this summer comes the news that Jennifer Roebuck is taking the reverse journey at Ted Baker from non-executive director to the main leadership team. Roebuck currently works as Feelunique’s chief marketing officer while advising Ted Baker primarily [...]

By | January 31st, 2020|Move of The Week|0 Comments

How successful leaders handle a crisis

No matter how many years of leadership experience you possess, at some point or other, you might encounter a crisis situation that could rock your entire business. Whether the crisis relates to bad publicity, a breach of data or anything else that undermines your reputation, how a leader handles such a crisis is key to [...]

By | January 24th, 2020|Leadership|0 Comments

Microsoft Dynamics 365 Commerce could benefit retail executives

Microsoft has recently announced the launch of Dynamics 365 Commerce, which is an update of the already-established Dynamics 365 Retail platform. The software will be available in February this year and aims to streamline the shopping experience for customers, staff and retail executives through a unified platform. The software will unite back office, call centre, [...]

By | January 20th, 2020|All News and Events|0 Comments

Retail executives under pressure as the retail industry leads UK profit warnings in 2019

According to Ernst & Young, a London-based accounting firm, UK companies listed 313 profit warnings last year, 32 of which were made by retailers. Profit warnings made by UK businesses increased by £9.1% since 2018 and retail was the hardest-hit industry of all. Political uncertainty to blame According to Ernst & Young’s report, in the [...]

By | January 17th, 2020|All News and Events|0 Comments